If you notice any irregularity when eating, DO NOT continue consuming it.
If the order arrived disassembled, DO NOT violate the security band.
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Send a photo of your order
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If your Delivery order arrived in poor condition, you can choose to:
Refund of the same order.
Refund of the amount.
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You should return it to verify the problem.
If the irregularity is confirmed, we offer you:
Money refund + A new order FREE OF CHARGE.
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You can choose to:
Resending the correct order.
Refund of the order amount.
Credit note.
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If you are missing a product due to an error when taking your order and it was not charged, you can choose to:
Pay the missing amount and we will send it to you FREE OF CHARGE.
In case you do not want shipping, we offer you a discount coupon for our Online Store.
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If you are missing a product and you have already been charged, you can choose to:
Sending the missing item at the moment.
The refund of the product in a next order.
Refund of the amount of the product.
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You can choose to:
Sending the missing (time is subject to the availability of cadets).
Go to the location for delivery.
Once the irregularity has been confirmed, we offer you a coupon for the Online Store.
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We can offer you:
An additional discount on an order in progress + a coupon for the Online Store.
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